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1. My institution has a subscription to The FASEB Journal, and access to FJ Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   The IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated.

   The person who activated the online subscription did not enter in all needed IP addresses for your institution.

   The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Tell your librarian you are having trouble.

2. My library subscribes to the print version of The FASEB Journal and I can't access it online. Why?

   Your institution has not yet activated its institutional subscription to FJ Online. All subscribers to the paper journal also receive access to the online journal. Notify your library that you would like access to FJ Online and encourage your librarian to activate the online subscription.

3. Who from my institution can access FJ Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to FJ Online.

4. What is an Institution?

   Generally, an institutional subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use FJ Online, our server checks to see if the requesting computer is within the list of internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access FJ Online simultaneously.

   If readers want to access FJ Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider), they can do so only through a member/individual/student subscription.

6. What subscription packages are available?

   Member/Individual/Student Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, interjournal links to other HighWire Press journals, electronic TOC's, CiteTrack (your own keyword activated article alerts), and the advantage of having password access to FJ Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost]

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
   [Ordering Procedure] [Cost]

7. How can I tell if my institution has subscribed to FJ Online

   If your institution has a subscription, a button at the top of the page confirms you are signed in as part of an institution.

   If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access FJ Online with a member/individual/student subscription.

8. Can my institution subscribe only to the electronic version?

   Yes, the electronic version is available without a print subscription to non-U.S. institutions.

9. Will we still be able to get the print version? And for how long?

   Yes, institutions and individuals will be able to receive the paper version for the foreseeable future.

10. If our FJ Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes.

11. How can I access FJ Online if I am not a FASEB Society Member and I don't have access through an institutional subscription?

    You may purchase FJ Online as an individual (Non-Member) subscriber. Without a subscription you have access to the table of contents and abstracts at no cost.

Still have questions?

For further information, please contact The FASEB Journal, Office of Dues and Subscriptions

Office hours are 8:30am to 5:00pm est.
The Federation of American Societies for Experimental Biology
9650 Rockville Pike
Bethesda, MD 20814-3998
800-43-FASEB, ext. 7029 or (301)634-7029
(301)634-7099
staff{at}dues.faseb.org