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Librarian's Resource Please contact us if the links above don't lead to answers to all of your questions or if you have any problems with the journal or your subscription. For questions about licensing, pricing, multi-site or consortia invoices, site difficulties, usage reports, or to make comments and suggestions about this Librarian's Resource, contact: Jennifer Pesanelli at 301-634-7159 or jpesanelli@faseb.org To obtain your customer ID number, verify receipt of payment, or request a single site invoice, contact: Faye Blanche at 301-634-7029 or staff{at}dues.faseb.org To request your username and password or receive assistance updating your IP addresses, contact: Linda Kimble at 301-634-7100 or lkimble@faseb.org For questions about licensing, pricing, multi-site or consortia invoices, or site difficulties in Europe, please contact David Charles at +33-1-39-12-29-29 or dc.Elicensing{at}orange.fr. Activating your Subscription We encourage subscription activation to ensure full journal access for all of your patrons. Additionally, activation is necessary for accessing the institutional usage reports. Subscription activation requires a few simple steps. Go to the activation page and enter your subscription ID number and follow the prompts. Your subscription ID number appears above your name on the mailing label of your printed version of The FASEB Journal. If you do not receive the print version or no longer have the label, please contact The FASEB Journal, Office of Dues & Subscriptions.
Office hours are 8:30am to 5:00pm est.
You will receive email confirmation of your online subscription activation. You only have to register once.
Updating IP Addresses You can view or change your institution's IP addresses or any other of your account information on our update page. You will need your user name and password to sign on to the page. If you don?t know your username and password or need assistance updating your IP addresses, please send us an lkimble{at}faseb.org. Institutional Usage Reports You can easily view and download your Institutional Usage Reports. These usage reports are COUNTER complaint and include definitions of fields for ease of understanding. Again, you will need your username and password to access the reports. If you don't know your username and password, please send us an lkimble{at}faseb.org, and we can reset them for you. Ordering a Subscriptions For single site institutional subscriptions, payment can be made to your subscription agent or directly to FASEB at:
The FASEB Journal
Once FASEB receives payment, you will begin receiving the print journal (if applicable) and be able to activate your online subscription. If you need an invoice sent to you, please staff{at}dues.faseb.org.
Multi-Site License and Consortia Multi-site licenses are required for institutions or companies that wish to access the journal from more than one campus or branch. Prices for these licenses are negotiated on an individual basis. Consortia pricing and licensing is available on request. For non-European site licenses and consortia, please contact: Jennifer Pesanelli, FASEB Office of Publications, 9650 Rockville Pike, Bethesda, MD, USA; Phone: 800-43-FASEB, ext. 7159 or 301-634-7159; Fax: 301-634-7153; or email jpesanelli{at}faseb.org. For European site licenses and consortia, please contact: David Charles, Institutional Sales & Licensing, 92 avenue du General de Gaulle, 78600 Maisons-Laffitte, France; Phone: +33-1-39-12-29-29; Fax: +33-1-39-12-47-45; or email dc.Elicensing{at}orange.fr. 2008 Institutional License Agreement You can download a PDF of our standard license agreement. If you require additions or changes to the standard agreement, please email a detailed request to jpesanelli{at}faseb.org. Thank you for your interest in The FASEB Journal. |
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